Meet your British telephony voice
Telephony Voiceovers by Mark Ryes
Client Brief – TourEasy are a holiday firm who wanted a trustworthy British voice for their Telephony/IVR system. They requested a friendly yet authoritative voice for their IVR voiceover, but also wanted me to suggest some alternatives to using music between the automated attendant sections.
What I did – I recorded the script they provided with the friendly and authoritative style that they requested. During the mixing stage, I experimented with birdsong which I felt would provide a much less annoying experience! My voice, combined with the relaxing sound of birdsong truly brought the whole project together.
Client Testimonial – “We loved Mark’s voice – just the right style of informative and friendly for our customers. We were so pleased with how well the birdsong worked in the final audio – thanks to Mark’s production skills as well as his recording.”
Client Brief – Carry Cargo wanted a series of informative, friendly messages for their automated telephony system – and they needed them yesterday! The team explained their situation and requested a tight turnaround on the IVR voiceover, which I was happy to provide.
What I did – After receiving an email with the script, and the request for the job to be completed ASAP, I recorded immediately and returned the finished audio within the hour.
Client Testimonial – “We used Mark for a series of telephony recordings, and his neutral British voice is exactly what our clients ask for. Carry Cargo needed a quick turnaround on the recording, and they got it. I know if I ask Mark for a specific style, he’ll deliver perfectly every time.”
Client Brief – Oxford Charcoal wanted a trusted neutral British male voice for their voicemail and telephony system. In addition to the trustworthy British telephone voiceover, they also requested if I could record and mix a particular music style they had in mind for the recordings.
What I did – I sourced the music style for the client from a royalty free website and mixed it in with the friendly recording style that they had also requested. The work was sent to them promptly and the client was happy for me to produce the finished telephony audio after the first run.
Client Testimonial – “We wanted to find a ‘voice’ to match our brand and Mark did a fantastic job in delivering our IVR recordings. He helped us with the content and suggested some small but valuable changes. I’d recommend him to anyone.”
Frequently asked questions
Telephony Voiceover
Can you put the audio directly onto my telephony system?
No, I’m not a telecoms engineer and it would be better to ask your supplier to do that. I may be able to deliver in a different format for them so it’s easier for their system.
My receptionist records my telephony messages. Why do I need a professional British voiceover?
Using a professional British voiceover gives your company the chance to make an excellent first impression. Sometimes your receptionist, who isn’t a natural voiceover, isn’t able to convey that friendly first touch in a pre-recorded setting. My telephony recordings give you a professional image, use an appropriate tone for your customers, show attention to detail, better connect with your caller, and maintains your brand identity. It also shows you care about every aspect of your business from first contact onwards. I’ve even won industry awards for my Telephony work, so I can guarantee that I can make your customer service shine from the very beginning.
Can you record a telephony message directly onto my mobile phone?
No, I’m afraid that’s not a service I offer.
Can’t find the answer you’re looking for?
I have a whole page of Frequently Asked Questions here or, please Send me a message
